Privacy Policy
Effective & Last Updated: October 30, 2026
1. Introduction & Overview
Welcome to Tech Agenz (“we,” “our,” or “us”). We are an AI automation and custom software engineering agency headquartered in Lahore, Pakistan, serving domestic and international enterprise clients. We are committed to protecting your personal data, respecting your privacy rights, and maintaining strict transparency in our operational practices.
This Privacy Policy outlines how Tech Agenz collects, processes, stores, and protects information when you visit our website (https://techagenz.com), use our contact and consultation tools, interact with our web applications, or engage with our digital services.
2. Information We Collect
We collect information to provide better services to our clients, evaluate prospective development projects, and ensure our systems operate securely.
A. Information You Voluntarily Provide
When you submit an inquiry form, schedule a software discovery call, or email us, you may provide:
- Full Name and Professional Title
- Business Email Address and Direct Contact Phone Number
- Company or Practice Name and Industry (e.g., Healthcare, Legal, Retail)
- Project Scope, Technical Requirements, and Estimated Budget
- Any confidential documents or preliminary briefs uploaded for technical evaluation
B. Information Automatically Collected
When you navigate our website, our hosting servers and analytics tools automatically record standard diagnostic data:
- Browser type, version, and device operating system
- IP address (anonymized for analytics purposes) and approximate geographic location
- Referring URL, pages visited, time spent per page, and navigation paths
- HTTP request headers, timestamps, and network latency diagnostics
3. Google AdSense & Third-Party Advertising
Tech Agenz participates in the Google AdSense publisher network to display relevant advertisements across our educational engineering blog. As part of this program:
- Third-Party Vendor Cookies: Google and third-party advertising vendors use cookies to serve ads based on a user’s prior visits to this website or other websites across the internet.
- DoubleClick / DART Cookies: Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
- Opting Out of Personalized Advertising: Users may opt out of personalized advertising by visiting the Google Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.
4. Cookies & Local Storage
A cookie is a small text file placed on your device to remember user preferences and assist with system analytics. We categorize cookies into:
Essential Cookies
Required for core system navigation, CSRF protection, and dark/light UI theme persistence.
Analytics Cookies
Aggregated, non-personally identifiable metrics managed via Vercel Web Analytics and Speed Insights.
Advertising Cookies
Deployed by Google AdSense to prevent repetitive ad displays and ensure advertising relevance.
Session Storage
Used on our team portal and client lead forms to preserve draft inputs across page refreshes.
5. How We Use Collected Information
Tech Agenz does not sell, rent, or trade your personal data to third parties. We use your data strictly for:
- Providing customized software development proposals, quotations, and technical architecture scopes
- Communicating with you regarding scheduled meetings, WhatsApp inquiries, or ongoing development deliverables
- Maintaining server security, preventing automated bot abuse, and diagnosing application errors
- Complying with applicable legal, tax, and regulatory obligations under the laws of Pakistan
6. Data Retention & Information Security
We implement industry-standard cryptographic and architectural measures to safeguard your information:
Encryption in Transit: 100% of network traffic is encrypted via TLS 1.3 with modern cryptographic cipher suites.
Isolated Infrastructure: Database records, appointment schedules, and client briefs are stored in encrypted PostgreSQL clusters with strict row-level security.
Retention Period: Inactive inquiry data is purged after 24 months unless required for active contractual, accounting, or legal compliance.
7. Your Privacy Rights
Regardless of your geographical location, we respect your fundamental privacy rights. You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request rectification of any incomplete or inaccurate data.
- Deletion (Right to be Forgotten): Request the permanent erasure of your personal data from our systems.
- Objection / Restriction: Object to our processing of your personal data for direct marketing.
To exercise any of these rights, email our data protection desk at info@techagenz.com. Requests are processed within 14 business days.
8. Children’s Privacy
Our services and website are intended for businesses, professionals, and adults aged 18 and older. We do not knowingly collect personal identifiable information from children under the age of 13 (or under 16 in certain jurisdictions). If we discover that a minor has provided us with personal information, we will immediately delete such data.
9. Contact Us Regarding Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our compliance with Google AdSense policies, please contact our legal and compliance desk: